There is a strict no refund policy. No exceptions.
CryptoConnect is able to process your transactions quickly because our servers directly communicate with the blockchain via our dedicated node. This ensures that your transactions are prioritized over standard wallet to wallet transactions so you get your coins fast.
Security is one of the most important components of an online business and creating a trusted environment to make purchases. CryptoConnect’s website is encrypted with 256 bit SSL encryption and strict cryptographic procedures ensure that your information, coins and transactions are safer than at most banks.
Fintrac under current regulations does not require any retailer of digital currency to register their business. This being said Cryptoconnect fully complies with all MSB regulations.
Equifax – is used by Cryptoconnect to verify your identity. Customers using Interac Online must verify using Equifax or follow this link to process their payments.
Equifax is used by CryptoConnect to verify your identity. Customers using Interac Online must verify using Equifax.
Fraud prevention is a key concern for any market. Members may be asked to provide verification of identity to access certain funding options.
Privacy - and your personal information, is something that Cryptoconnect takes very seriously. All payments are processed through a secure third party payment processor so your banking details are never stored anywhere on our server. CryptoConnect also does not report any transactions to the government unless we are required by law to do so. Some of our users information may be collected and stored in an encrypted format to prevent fraud, improve customer service, process payments, or contact our users. We will not sell or share any user information with a Third Party under any circumstance.
Support is something we take very seriously at CryptoConnect. Our online live chat allows our users to speak with a representative to discuss any questions or problems. Live phone calls will also be answered between normal business hours 9-5pm EST Monday through Friday. Email support or questions will be answered within 48 hours 7 days a week. There is also an extensive FAQ page to simplify the process or answer any question a user may have.
SSL (Secure Socket Layer) certificates create a foundation of trust by establishing a secure connection between user and host. Your browsers give visual cues such as a lock icon or a green bar to help visitors know when their connection is secure.